Privacy Policy

PRIVACY POLICY

Last updated: August 2026

WORN PTY LTD (“WORN”, “we”, “us”) respects your privacy and is committed to handling your personal information responsibly and transparently.

INFORMATION WE COLLECT

When you visit our website, place an order, contact us or subscribe to our communications, we may collect information including your name, email address, phone number, billing and delivery address, order history and information relating to your use of our website.

HOW WE USE YOUR INFORMATION

We use your information to process and deliver orders, communicate with you, provide customer service, improve our website and services, prevent fraud and, where you have opted in, send marketing communications.

You can unsubscribe from marketing communications at any time using the unsubscribe link provided.

SHARING YOUR INFORMATION

We do not sell your personal information.

We may share information where reasonably necessary to operate our business, including with our ecommerce and website providers, payment processors, delivery and logistics partners, marketing and email platforms, analytics providers and other trusted service providers.

Some of these providers may process or store information outside Australia.

COOKIES AND WEBSITE DATA

Our website may use cookies and similar technologies to operate the site, understand how visitors use it, improve your experience and support advertising and marketing activities. You can manage cookies through your browser settings and any cookie controls available on our website.

KEEPING YOUR INFORMATION SECURE

We take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access or disclosure. We retain information only for as long as reasonably necessary for our business and legal requirements.

ACCESS, CORRECTIONS AND PERSONAL INFORMATION

You may contact us to request access to or correction of personal information we hold about you, or if you have a question or concern about how your information has been handled.

Please contact us at hello@wornstore.com.au and we will respond within a reasonable timeframe.

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal requirements.
FAQS
How do I apply for a trade account?

Please email our team with your credential s and we will set up a trade account for you.

How do I place a trade order?

In your initial email to our team, specify the items you’re wanting, as well as quantities required and we will send you a custom invoice with trade pricing applied.

Do you have a minimum order quantity to open a trade account?

There is no minimum order quantity for trade purchases.

What is your trade discount?

We offer our trade partners an industry rate of 15% off full retail pricing for our Worn Store collections. For our Sourced Antiques, and one-off pieces we offer 5% off.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.