Product Care
Cane & Rattan
This item has been made with care and consideration following artisan techniques and using high quality materials. Any imperfections are part of the beauty of the rattan and a guarantee of genuine hand craftsmanship. No two pieces will the same and as with all natural materials, there will be natural variations in colour, shape and texture.
We recommend our pieces for indoor/semi indoor use, if used outside keep the rattan out of rain, direct sunlight and covered from the elements. Do not use chemical-based products to clean or polish. Best cleaned with a warm damp cloth and a spray of vinegar or wiped with eucalyptus oil. High grade bees wax can be used on the rattan to help from drying out and to help maintain it’s longevity and quality.
Tabourets
This item has been made with care and consideration following artisan techniques and using high quality materials. All of our tabourets will differ from the website image, as each item is made from a different part of a tree. Colour, texture and grain differences represents the organic nature of our production and these characteristics make every item unique. Any imperfections such as slight cracking are part of the beauty of the timber and a guarantee of genuine handmade craftsmanship. Being a natural material they will change over time, contracting and expanding with their surrounding environment. Please note, changes in colour, texture, tone and cracking (unless severe) are not grounds for a refund as this is a natural process of a natural living material. Due to this, they may hold internal moisture which can over time release from the items. Holes are craved into the base to allow the timber to naturally expand and contract. Please avoid placing directly onto rugs or carpet unless you seal the underneath with a waterproofing agent. We do not apply these ourselves as we do not use chemicals in our production. To avoid marking any flooring, our recommendation is to place a non-slip layer between tabouret and rugs or carpet to avoid staining/marking. Additionally, felt is suggested to add to the feet of stumps to avoid scratching any solid surfaces (timber, concrete floors etc) Treat this item with love, we recommend for indoor/semi-indoor use, if used outside keep the tabourets out of rain, direct sunlight and covered from the elements. Do not use chemical based products. Best cleaned with a warm damp cloth and a small amount of eucalyptus oil.
For the tabourets, we keep them raw and untreated, but if desired you can polish with a high-grade organic beeswax which will further protect and moisturises the item. Please note it will darken the timber.
Accessories & Bags (rattan & woven goods)
We recommend cleaning with a warm damp cloth and a small amount of eucalyptus oil. Do not use chemical based products.