How Long Will It Take For My Order To Arrive
For clothing and accessories, we ship orders twice a week (excluding weekends) and you should generally allow 7-14 days for your order to arrive. If you have any questions about your order, don’t hesitate to contact us at firstname.lastname@example.org
For furniture, due to the nature of all items being handmade, made-to-order, and made offshore, shipping timeframes range from 3-4 months. Deadlines for orders close 2 months before production is completed and items arrive in Australia. If you require an item in under three months, please email us to receive confirmation if we have the extra stock to cater to your order request.
For details regarding time frames of specific items, please select the item from our online shop that you are interested in and find current delivery details listed in the product description of the item.
How Much Is Shipping
For all clothing and accessories:
Within Australia: Standard Flat rate $10 / Oversized Flat rate $20
Rest of the world: Standard Flat rate $30 / Oversized Flat rate $60
Our fixed rate of $99 covers the cost of not only for our door-to-door metropolitan area courier (Includes QLD/SA/WA/ACT & Out Of Metro Areas), this also covers international shipping, customs and transportation. We do not offer a warehouse pick up option. Please also note for all locations outside of our listed metropolitan area, additional courier fee’s will apply and will be allocated at checkout once you have added your delivery address. This cost for delivery outside of a metropolitan area is additional to the fixed $99 shipping cost.
International Furniture Delivery
Unfortunately at this time we do not offer International Shipping for our furniture, our aim is by 2018 to be offering shipping to America, followed by Europe in 2019.
We are ever so sorry we aren’t able to assist further at this time.
We do offer International shipping for all clothing and accessories. For rates and details please click on our T&C’s link below.
We will be looking into a one-off shipment to Auckland, New Zealand in 2018. Please email us at email@example.com to find out further details.
We have currently closed the wholesale aspect to our business and are working exclusively with existing partnerships. We thank you for your interest and understanding.
We do offer trade selectively, but as you can imagine we do get requests for trade discounts quite often. In order to decide if you are entitled to a trade discount we like to ensure the alignment is right for the project that will display our furniture, and that our products are being purchased for a project or commercial basis, rather than personal.
With any trade orders, we do have a minimum order of 5 pieces of furniture. If you are interested in discussing further, please email us at firstname.lastname@example.org. We require links to your website, instagram and a brief insight to your current project.
We welcome media partnerships and loans for editorial (no advertorial or brand campaigns sorry!) and are happy to discuss logistics of sending items to you, and arranging in-home features. We aim to make media loans as easy for stylists as possible, pending availability and time frames. Please email us at email@example.com for all PRESS / PR related enquiries with a minimum of 10 days lead time.
We will happily discuss any projects you have that you feel our collection would suit, please email us at firstname.lastname@example.org with collaboration ideas, details and time frames.
Afterpay offers a capped spend at $1000. If your cart is over this amount, Afterpay will not present as a payment option at checkout. All T&C’s related to Afterpay can be found here.